Book a call
Services AutomationsComplex workflowsAI agents All services
Explore Solutions Work Pricing Insights
Company About Sample scope Evaluation report Example dashboard Contact
Book a discovery call
Insights

Field notes from the build.

What we learn shipping automations and agents, written down while it is still specific. Patterns that held up, numbers from live systems, and the mistakes we no longer make.

Topics StrategyEngineeringOperations
Latest Strategy · 7 min

When not to use an AI agent

Most automation value comes from rule-based work. A guide to choosing rules, workflows, or agents for each process.

Sep 11, 2026 Read the article
More notes

Patterns, numbers, and the occasional warning.

3 articles
Engineering · 9 min

Designing approval gates that people use

Human review fails when people are asked too often or too late. Here are the patterns we ship, with the numbers behind them.

Aug 20, 2026 Read
Operations · 6 min

The true monthly cost of an automation

AI model usage, tool seats, hosting, and the upkeep nobody budgets for. A worked example from a real quote pipeline.

Jul 29, 2026 Read

Have a process you are not sure how to automate?

Send a paragraph about it. We will tell you whether it needs a rule, a workflow, or an agent, and what it would cost to run.

Book a discovery call See pricing
esc
PagesHomeAutomation and AI agents for growing companiesPagesServicesAutomations, workflows, and agentsServicesAutomationsRule-based handoffs that remove copy-paste work between tools.ServicesComplex workflowsProcesses that span several tools, with approvals, exceptions, and clean data.ServicesAI agentsAgents that read, decide, and act across your tools. People stay in the loop.PagesSolutions by industryLogistics, healthcare, professional services, e-commerce, SaaSPagesWorkCase studies with the numbersCase studiesLumen LogisticsQuote requests from inbox to booked load in nine minutesCase studiesHalcyonA first-line support agent that resolves 61% of tickets on its ownCase studiesMeridian Dental GroupRecall reminders that cut no-shows by a third in 90 daysPagesPricingFixed prices and the instant estimatorPagesSample scopeThe one-page scope every client receivesPagesSample evaluation reportWhat ships with every agent buildPagesExample dashboardThe reporting every client getsPagesAboutA small senior teamPagesInsightsField notes from the buildInsightsWhen not to use an AI agentMost automation value comes from rule-based work. A guide to choosing rules, workflows, or agents for each process.InsightsDesigning approval gates that people useHuman review fails when people are asked too often or too late. Here are the patterns we ship, with the numbers behind them.InsightsThe true monthly cost of an automationAI model usage, tool seats, hosting, and the upkeep nobody budgets for. A worked example from a real quote pipeline.PagesContactBook a discovery call
↑↓ navigate↵ open⌘K or / to open anywhere